Terms of use

Service availability

StroPost offers paid subscriptions for its enabled and tested features. Features that depend on external platform approvals are available only after those approvals and the required setup are complete. A subscription does not bypass a platform’s permissions or policies.

Prices and payment periods

Customers can choose monthly billing or pay for 6 or 12 months in full. Plan rates below are base subscription prices. Payment processing is itemized at checkout before you confirm payment. Longer periods use the monthly base rate multiplied by the number of months, plus the processing amount shown at checkout. Checkout shows the selected plan, full-period total and renewal interval before payment. The confirmed checkout total is the recurring renewal amount. Monthly campaign allowances reset each calendar month in UTC and do not increase because more months are paid in advance.

Prices apply to new subscriptions. An existing subscription keeps its agreed price unless a change is communicated and agreed.

A verified payment activates the selected paid period; returning from checkout alone does not activate access. Payment-method availability depends on the provider, location and currency. Mobile money is not currently enabled. If made available, each new payment will require customer authorization; StroPost will not automatically debit a wallet.

Renewals and cancellation

Card subscriptions charge the selected monthly, six-month or twelve-month period in full and automatically renew at that same interval unless canceled before renewal. Customers can cancel through Billing. Cancellation stops the next renewal; access continues until the end of the paid period. Deleting a workspace is not a substitute for canceling a subscription. Contact support@stropost.com for plan changes or billing help.

Refunds

Refund requests are reviewed case by case. Cancellation does not automatically create a prorated refund for unused time in a monthly, six-month or twelve-month period. To request a review, contact support@stropost.com with your account and payment reference. Refunds and other remedies required by applicable law remain available.

Your content and authority

You retain responsibility for the facts, offers, media, and accounts you provide. Connect only business channels you are authorized to manage. Review drafts for accuracy, permissions, and rights to use each image or video. StroPost requires internal and client approval before scheduling content.

Platform availability

Publishing and review features depend on the connected platform’s permissions, service availability, and policies. A connected account can expire or require reconnection. StroPost may pause a queued post when approval, account access, or business status changes.

Facebook advertising

Advertising spend is separate from a StroPost subscription and is paid to Meta through your advertising account. The first workflow prepares customer-approved adverts paused; the customer reviews and activates them in Meta Ads Manager. Review the creative, destination, audience, schedule and budget before launch. Changing settings in Meta may change the approved budget or delivery.

Advertising access and Meta review are required. StroPost does not guarantee reach, clicks, enquiries or sales. Special-category adverts must be created and managed in Meta Ads Manager. Editing or pausing an ordinary StroPost post does not pause a separate Meta advert. Use the advertising campaign pause control or Meta Ads Manager to stop delivery, and confirm the outcome with Meta. Reports may update after a delay.

Account safety and support

Each customer account is limited to its original creator. Staff invitations and shared account access are not supported. Keep your login private and contact support@stropost.com if you see unexpected access or publishing. Use the service according to our acceptable use rules. You may request account-data deletion through the deletion page.